Frequently asked questions
What sizes do you offer?
We currently offer sizes S to XL. Our Size Guide provides exact measurements and tips on finding your perfect fit.
What materials are the swim briefs made of?
Our swim briefs are crafted from high-quality polyester/Lycra fabric, which is ultra-stretchy, durable, and quick-drying for maximum comfort and performance.
How can I track my order?
Once your order is shipped, you will receive a tracking number by email. You can use this number to track your parcel on our website or the shipping carrier's website. Please check your junk or promotions folder if you don't see it. If you haven’t received the tracking email, contact us at support@klevyofficial.com.
Can I change my shipping address after placing an order?
You can update the shipping address within 2 hours of placing your order. After that window, we’re unable to make changes. Please double‑check your shipping details before confirming your purchase.
Will I have to pay customs duties or taxes on international orders?
Yes, international orders may be subject to duties and taxes. The rate depends on your country’s regulations and the value of your order.
What should I do if I receive a faulty or damaged item?
If your item arrives damaged or faulty, please email us at support@klevyofficial.com as soon as possible. Be sure to include clear photo evidence of the issue so we can urgently review and assist you.