Shipping policy
Domestic Shipping (United States):
Nationwide delivery across the U.S.
International Shipping:
Australia, the United Arab Emirates (UAE), Europe, and select international destinations.
Shipping Times
Domestic Orders:
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United states of America: 2–3 business days
- Egypt, UAE: 1-2 business days
International Orders:
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Europe: 3–4 business days
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Australia: 5–7 business days (delivery times may vary due to customs clearance)
- Asia: 5-7 business days.
Please note that delivery times may vary depending on destination, carrier, and customs processing.
Shipping Fees
Domestic Shipping:
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Shipping fees are calculated at checkout based on your location and order weight.
International Shipping:
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Shipping rates for Australia, Europe, and other international destinations are calculated at checkout based on order weight and destination.
Customs and Duties (International Orders)
Customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country. These charges are not included in the product price or shipping cost and may be collected upon delivery.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order has shipped, a tracking number will be provided via email.
Undeliverable Packages
If a shipment is returned due to incorrect shipping information or failure to accept delivery, the customer will be responsible for any additional re-shipping fees.
Shipping Issues
Lost or Delayed Packages:
If your order is lost or significantly delayed, please contact us at support@klevyofficial.com, and our team will assist you.
Damaged Items:
If your order arrives damaged, please notify us within 48 hours of delivery and include clear photos of the damage so we can resolve the issue promptly.
For any questions or concerns regarding shipping, feel free to reach out to our support team. We’re committed to delivering a seamless experience with KLEVY Studio.